Is there a car park?
There is free parking available at the Earth Trust Centre. The car park directly in front of the centre is used for drop-in sessions, courses, workshops and walks, but for our larger events we open up our Festival Field (weather permitting). When parking in the field, please follow the signs and the directions of the car park attendants. There is additional parking at the Clumps car park. How to find us.
Is there disabled access?
We aim to cater for special requirements, disability and mobility needs, however, this may not be possible for all our events, please contact us in advance to discuss your individual circumstances: 01865 407792 or email@example.com.
Can carers attend for free?
Yes, carers do not have to pay an entry fee/ticket price when accompanying someone requiring assistance.
Can I bring my dog?
Although dogs are allowed on the nature reserve, they are unfortunately not permitted to accompany you to any Earth Trust event, course, guided walk, or workshop, unless otherwise stated. Please don't leave your dog in a hot car. Accompanied Hearing, Blind, and Assistance Dogs are welcome.
How many people are covered by a Family ticket?
For our festivals we offer a family ticket which allows entry for two adults and up to two children.
What ages are included under a Child ticket?
A child entry fee/ticket is for children aged 3-16yrs; children 2yrs and under are allowed in free.
My child is outside the age range for a certain activity, does that mean they can't take part?
Some of our family events state that they are aimed at a specific age group (pre-school, 5-8 years, etc) - this is a guide so you are aware what level the activities will be pitched at, but older/younger siblings are very welcome to join in. You will not need to pay for very young children who attend but do not participate.
The exception to this is Clumps Club, where the minimum age is 7.
Please email or call on 01865 407792 if you have any questions or would like further information (office hours are 9am-5pm, Monday-Friday).
Is there somewhere to buy lunch/refreshments?
If you are attending an all day course or workshop please bring your own lunch. Please note: there are no shops nearby to purchase refreshments. Poem Tree Cafe is only open during our larger events/festivals (this will be stated on the event information page).
I have booked but now can't attend, can I get a refund?
For details please see our Booking and Refund Information.